Guitarfetish
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SLICK Brand Products
XGP Guitar Parts
Accessories
GFS Acoustic Pickups
REDactives Active Pickup System
GFS Guitar Pickups
Xaviere Acoustic Guitars
Xaviere Bass Guitars
Xaviere Electric Guitars
GFS Guitar Pedals
Guitar Strings
Lefty Parts
Hard Shell Cases
Slick Straps
Necks and Bodies
GFS Guitar Cables
Tremolos
Electronics
Guitar Hardware
Pickguards
Guitar Knobs
Guitar Bridges
Guitar And Bass Kits
Tuners
Pre-Wired Pickguards
Hand Wired Pickguards
Bass Guitar Parts
MODboards
Clearance Section
New Arrivals
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Factory Buyout Clearance Sale
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Home > About Us
 

About Us

Support
We are always happy to answer ANY questions regarding any of our products. We've spent too many years repairing, modifying and restoring guitars, and always happy to share whatever expertise we have with our customers.

RUSH ORDERS
Most orders ship the next business day. Our business is based upon very efficient design, manufacturing and fulfillment practices. We try to be really, really fast and really, really good. But not overnight.

International sales
YES we ship WORLDWIDE DAILY!!

Please DO NOT ask us for a quote or a special deal- International freight charges are configured instantly in the shopping cart during checkout BEFORE payment is required. You MUST chose one of the two export methods for the correct price to be displayed. Air Letter Post is reliable and cheap, EMS is fast, guaranteed and has a real-time tracking number provided.

Shipping policy
Orders are processed Monday through Friday during our 9-5 EST business hours, excluding holidays.

Most items ordered on the Guitarfetish website ship within 24 business hours. It can take us up to 48-72 business hours to pack some orders due to volume. Please allow 3-7 business days for us to fulfill orders for Xaviere guitars, and hand Wired Pickguards. Items which are backordered by less than 14 days are charged at the time of purchase, and will be shipped when the goods are in stock. A customer may cancel a backorder and receive a refund at anytime.

Checkout Policies and Instructions

Guitarfetish.com does not accept orders with Bill-to/Ship-to addresses in different countries. Bill-to/Ship-to with different names and addresses must be confirmed via faxed proof of identification prior to shipping.

Package insurance is required on all orders over $100

Signature confirmation will be automatically added to orders over $150.00 and an adult signature confirmation (must be 21 or older) will automatically be added to orders over $180.00.

Xaviere Guitars and Hand Wired Pickguards will take, on average, 3-7 business days to process.

Once an order is placed it is forwarded to our warehouse for fulfillment, and may not be amended in any way.

Separate orders cannot be combined, all orders are shipped as placed.

Our credit processor REQUIRES something to be entered in the state field. If your address does not have a state, enter your country a second time inside the state field. Orders that do not have data inside the "state" field will NOT process.


Patents, Trademarks and Copyrights:

All images, words and content on this website are the property of GF Sales LLC. GF Sales LLC is not affiliated or associated with any other manufacturers. Use of trademarked names such as Fender, Gibson, Guild, Jackson, Ibanez, Charvel, EMG, ESP, Epiphone, Gretsch, Bigsby and their associated products names such as Strat, Stratocaster, Les paul, ES-335, SG, Country Gentleman, 6120, Marshall and other descriptive terms are used for comparative purposes only. GF Sales LLC has no affiliation with these brands, and we do not infer or imply any relationship to these companies


Address Verification Information:

All Credit Card and Paypal orders will go through strict address verification procedures. If your bill-to and ship-to addresses are different you most likely will receive a message from our staff asking for additional verification. We take security seriously, and no personal information will be disclosed to any third party source. Credit card numbers are not stored in our system.

As part of our security measures, we are unable to ship to transient addresses or third party mail services such as Hotels, PO Boxes not in the name of the cardholder or Mailboxes etc. locations.


Warranty Policy:
GF Sales Inc. warrants this unit to be free of defects in materials and workmanship for a period of one (1) year from the date of purchase.

If the unit should malfunction, it must be returned to GF Sales for evaluation. GF Sales' Customer Service Department will issue a Returned Merchandise (RA) number immediately upon email request. Upon examination by GF Sales, if the unit is found to be defective it will be repaired or replaced at no charge. For USA based customers; if the unit is found to be defective and is repaired or replaced all shipping charges will be reimbursed to the customer; if a replacement is not available a refund of the original purchase price will be offered. GF Sales WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of GF Sales control.

GF Sales is pleased to offer suggestions on the use of its various products. However, GF Sales neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by GF Sales, either verbal or written. GF Sales warrants only that the parts manufactured by it will be as specified and free of defects.

GF SALES MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

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